You have questions during a crisis. We have answers. Here is everything you need to know about our restoration process.
We operate 24/7/365. Because water and fire damage worsen by the hour, our rapid response team is typically dispatched within minutes of your call and arrives on-site within 45 to 60 minutes to stop the destruction and begin mitigation.
Yes, absolutely. We know dealing with insurance is stressful. We work directly with all major insurance carriers. Our specialists handle the complex documentation, provide detailed thermal imaging reports, and advocate aggressively on your behalf to ensure you receive your full coverage.
Safety is our number one priority. We isolate the damaged areas using heavy-duty containment barriers and negative air pressure systems. We utilize eco-friendly, EPA-approved botanical treatments and hospital-grade HEPA filtration to ensure your indoor air quality is perfectly safe before we conclude the project.
Every situation is unique based on the severity of the damage. Water extraction happens immediately on day one. Structural drying typically takes 3 to 5 days using our industrial dehumidifiers. Full reconstruction timelines vary, but we provide you with a transparent, highly detailed schedule after our initial assessment.
Often, you can remain in your home if the damage is localized to a specific area. However, if there is widespread flooding or fire damage, we may recommend temporary relocation for your safety.